Start a conversation

Articles

  • 'Verify Domain Ownership' error while changing the email host

    Overview While setting up the account in order to switch your email host to Microsoft Exchange (for example), You get an error: We need to prove that you own <your domain name>. Adding below TXT recor...

  • Receiving bounce back emails on user registration

    Overview You may receive a bounce back email when a user performs certain actions, like registering for a course. These emails might look like this: Delivery has failed to these recipients or groups: ...

  • Change DNS to point to new IP address

    Overview You may need to update your DNS records to change which IP address it points to. This could be considered for both with www and without.   Information Please create a support ticket and speci...

  • Getting a full list of DNS records

    Overview In some cases, you may need a full list of DNS records, for example when migrating to a new host, and plan to move the DNS records to your new hosting. Solution If you need a full list of DNS...