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  • Invoice Group has no values in Outstanding Invoice Report

    Overview You may notice that the Invoice Group column in Outstanding Invoice Report is empty even though you had set up an invoice group and linked it when setting up the registration in catalog admin...

  • Deleting An Activity

    Overview In some cases, you may wish to delete an activity, e.g. when you accidentally create an unwanted copy of an activity. Information It is not currently possible to delete an activity; instead, ...

  • Deleting List Builder Reports

    Overview In certain cases you may need to delete certain List Builder Reports. Information To delete a List Builder Report, follow these steps: Log in to your instance of GoMembers OnDemand. Access th...

  • OnDemand: Missing persons in the list builder report of attendees

    Overview If your report shows only the members who attended a class on a certain date, you may find out that some persons/records are missing from the report. This might be due to the fact that these ...

  • OnDemand: Members who paid dues under a campaign not included in List Builder report

    Overview If you have a list report showing the members who have paid their dues, you may find out that members who paid their dues under a membership campaign are not in the list. Solution To include ...

  • Organizations are not auto-populating with legislative info

    Overview You may experience an issue that, when you run a report to some of your organizations, they show as missing legislative info.   Information Please create a support ticket, and include the nam...

  • List suddenly pulling data from a different item

    Overview You may find out that a list has suddenly started pulling data from a different Item than it originally was. If you are not the creator of the list, you will not be able to change it back. In...

  • A person's email is missing from a report

    Overview When you pull up a report, you may find that a certain person's email is not appearing, and it doesn't appear whenever you pull up the report.   Solution The problem is due to not assigning t...